Knowledge base
Entity FAQs
Everything businesses need to know about becoming a Verified Entity and protecting customer communication.
- Checked & Verified is a real-time verification platform that confirms whether a phone call, text message, or email truly originates from your business. It delivers immediate peace of mind by validating outbound communications before consumers engage so scammers pretending to be you are stopped up front.
- Scams are skyrocketing. Americans lost $39.5B to phone scams, $12.5B to online scams, and $330M to text message scams in recent years. Even if you are not involved, impersonation attempts erode brand trust. Checked & Verified helps prevent brand spoofing and shields both your reputation and your customers.
- Once your business is registered, our system verifies that a phone call, text, or email originated from you through a highly encrypted and secure integration with your marketing and communication channels. Checked & Verified never sees content—we only capture the minimal metadata necessary to prove the message is yours so consumers can confirm legitimacy in the app instantly.
- We verify credibility indicators for every organization. Documentation reviews ensure that only legitimate businesses become verifiable entities on the platform before access is granted.
- We create a simple, non-invasive API or webhook connection to your telephone, SMS, and email systems so we can confirm when you legitimately initiated communication with a customer without disrupting your existing workflows.
- No. We never access or store any conversation content. Our integrations simply confirm whether a call, text, or email was sent from your systems—nothing more.
- Customer privacy stays intact because we do not read, record, or monitor message content. The platform only confirms that the sender identity matches your registered business credentials.
- Your customers can instantly verify that your outreach is legitimate before answering a call, clicking a link, or responding to a text. This removes fear, reduces hesitation, and increases engagement with your authentic communications.
- Any business that regularly calls, texts, or emails customers benefits—especially banks and financial institutions, healthcare providers, government agencies, delivery and utility companies, plus e-commerce or service providers that fraudsters frequently impersonate.
- Impersonation scams damage brand reputation. Giving customers a reliable way to confirm authenticity positions your business as transparent, secure, and customer-first while reducing brand damage from scammers claiming to be you.
- A customer receives a call, text, or email, opens our free web app, sees instant confirmation that your business is the verified sender, and proceeds confidently. The flow is fast, simple, and safer for everyone involved.
- Yes. The web app consumers use for verification is 100% free.
- Verification is real-time. The moment your systems initiate a call, text, or email, the event becomes visible in the app so customers receive immediate confirmation.
- Absolutely. Giving customers a tool to confirm legitimate communications lowers the likelihood that fraudsters can exploit your brand name, which in turn reduces complaints and reputational damage.
- Traditional caller-ID and spam detection rely on probabilistic algorithms or third-party datasets. Checked & Verified directly confirms sender legitimacy by verifying registered entities and monitoring their real outbound communications, making each verification authoritative instead of a best guess.
Knowledge base
Consumer FAQs
Helping You Understand How to Use Checked & Verified With Total Peace of Mind
- Checked & Verified is a free platform that instantly confirms whether a phone call, text message, or email you receive is truly from a legitimate business or organization, helping you avoid scammers pretending to be real companies.
- Scammers are harder than ever to spot, and impersonation schemes cost Americans billions each year. There has never been a trustworthy way to verify who is really contacting you—until now. Checked & Verified lets you confirm legitimacy before you respond or share personal information.
- When a registered business calls, emails, or texts you, the platform instantly shows whether that communication truly came from the verified business. If it did not originate from them, you will know immediately so you can avoid scams and identity theft.
- Yes. Checked & Verified is 100% free for consumers—no subscriptions, hidden fees, or upsells.
- Registered businesses go through a verification process where we confirm their legitimacy and connect to their communication systems. That lets us confirm in real time when they have actually contacted you.
- No. The system never accesses or stores conversation content. It only checks whether the business truly initiated the call, text, or email—nothing more.
- When a registered business reaches out, open Checked & Verified and you will instantly see whether the communication is legitimate or not.
- Checked & Verified can confirm live phone calls, SMS or text messages, and emails.
- If a business has not joined the platform, the app cannot confirm their communication. Proceed with caution or tell them you will only engage once they are verifiable through Checked & Verified.
- Yes. If someone spoofs a phone number, email domain, or text message, the app clearly shows that the communication is not from the authentic business so you can avoid fraud instantly.
- We only need the email addresses or phone numbers you want us to protect. No banking or sensitive personal data is required.
- Verification is immediate. The moment a verified business contacts you, your dashboard reflects it in real time.
- Yes. Any organization—including banks, delivery companies, schools, hospitals, utilities, government agencies, and more—can register so their calls, texts, and emails become verifiable for consumers.
- Caller ID and spam filters make probabilistic guesses. Checked & Verified directly verifies that a message or call came from the business’s registered systems, delivering 100% accurate real-time sender verification.